CORONAVIRUS (COVID-19) NOTICE

Our offices are observing necessary actions to prevent the spread of any viruses and to protect you and your family. Above all, if you or anyone in your family has flu-like symptoms, you should stay home and self-quarantine. Our primary concern is the health and safety of our team members and patients, and in light of recent COVID-19 concerns, we want you know we are taking the greatest precautions necessary to make our offices as safe possible. We are closely following the latest guidance from the Centers for Disease Control (CDC), local governments, and public health agencies. All of our team members have been trained to uphold and practice the precautionary measures below:

  1. We make proper hand washing a priority.
  2. We are increasing the frequency of our office cleanliness & sanitation procedures.
  3. We are making sure any team member feeling sick stays home.
  4. We are actively promoting use of online registration / check-in technology, as well as utilizing Telehealth as an effective alternative for follow-up appointments and the like.
  5. We have suspended all business-related travel for our providers and employees. We have transitioned most non-clinical support positions to a virtual workspace.

Based on recommendations from the Centers for Disease Control, we are requesting the following from all of our patients with scheduled appointments at any of our locations. Please be advised this also includes anyone who would accompany a patient to any of our locations. Please call our office to reschedule your appointment if you have any of these symptoms:

  • Fever
  • Cough
  • Sore throat
  • New onset of shortness of breath

We strongly encourage all patients to complete the required registration and medical intake information online prior to your scheduled appointment. We want to minimize patient-to-patient and staff-to-patient shared use of intake pads, clipboards, pens, etc. Patients with an email or cell phone on file will receive a link to the online registration portal 3 days prior to their office appointment.

And, we are implementing additional COVID-19 screening measures for all patients scheduled for an office visit to help identify high-risk patients prior to their visits. If you are deemed high risk, you will be contacted and asked to reschedule your appointment for the safety of our team members and other patients.

ELECTIVE PROCEDURES ( Executive Order Number 20-72 )


All medically unnecessary, non-urgent or non-emergency procedures and surgeries must be postponed or canceled effective immediately, by Executive Order of Governor DeSantis.

What are medically unnecessary, non-urgent, or non-emergency procedures and surgeries? These are procedures/surgeries that if delayed, will not place a patient’s immediate health, safety or well-being at risk or will not contribute to the worsening of a serious or life-threatening medical condition.

DRIVE-THRU TESTING

There are now multiple drive-thru testing sites available in Jacksonville. Each site has different requirements for individuals seeking testing:

  1. Ascension Medical Group St. Vincent’s
    1. Patients must be pre-screened by an Ascension Provider
    2. Patients can access a provider 24/7 through Ascension Online Care. Use promo code HOME
  2. Lot J outside TIAA Bank Field (U.S. Dept. of Health)
    1. Does NOT require a physician’s order or scheduled appointment
    2. You have to be 65 or older with an on-site temperature of 99.6 degrees or higher and have respiratory symptoms.
    3. First responders and health care workers will also get tested regardless of having any symptoms
  3. Prime Osborn Convention Center (Baptist Health Jax)
    1. Reserved for Duval County residents
    2. A testing order is required from Telescope Health
    3. Requires a scheduled appointment from Telescope Health
  • Alachua County: No confirmed drive-thru testing sites at this time.
  • Bay County: No confirmed drive-thru testing sites at this time.
  • Escambia County: Public testing available through Ascension Sacred Heart Hospital
  • Okaloosa County: No confirmed drive-thru testing sites at this time.
  • Saint Johns County: No confirmed drive-thru testing sites at this time.
  • Volusia County: No confirmed drive-thru testing sites at this time.

SHOULD I GO TO THE EMERGENCY ROOM IF I THINK I HAVE COVID-19

Only with severe symptoms.
If you feel sick, call your primary care physician or the Florida Department of Health’s hot line at 866-799-6161 for advice first before scheduling an appointment.

Do not show up at a doctor’s office or clinic without first contacting your doctor.

Resources


Information adapted from the CDC.